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Who has never been online

Topic: Digital technology

In Croatia, 10.3% of people aged 16 to 74 have never used the internet, against 0.2% in Ireland.

In 2025, 4.4% of people aged 16 to 74 in the EU said they had never used the internet, anywhere and for any purpose.

Figures for:
2025.
Covers:
the time of the survey.
New data:
once a year.
Dataset updated:
17 April 2026.

26 / 27 EU countries ranked

The ranking

In 2025, the share of people aged 16 to 74 who have never used the internet ranged from 0.2% in Ireland to 10.3% in Croatia.

Denmark has no value for this period.

Share of people aged 16 to 74 who have never used the internet, %

2025 · people aged 16 to 74
0.02.55.07.510.012.5%
Rank 1: Croatia, 10.3 %
Rank 2: Portugal, 9.6 %
Rank 3: Greece, 9.1 %
Rank 4: Lithuania, 8.9 %
Rank 5: Poland, 8.1 %
Rank 6: Bulgaria, 7.0 %
Rank 7: Italy, 6.3 %
Rank 8: Slovenia, 6.3 %
Rank 9: Cyprus, 6.1 %
Rank 10: Romania, 4.9 %
Rank 11: Hungary, 4.5 %
Rank 12: Slovakia, 4.3 %
Rank 13: Latvia, 4.3 %
Rank 14: Estonia, 3.6 %
Rank 15: Austria, 3.5 %
Rank 16: Czechia, 3.5 %
Rank 17: Germany, 3.4 %
Rank 18: Malta, 3.4 %
Rank 19: France, 3.3 %
Rank 20: Spain, 2.8 %
Rank 21: Belgium, 2.6 %
Rank 22: Finland, 1.2 %
Rank 23: Luxembourg, 0.9 %
Rank 24: Sweden, 0.3 %
Rank 25: Netherlands, 0.2 %
Rank 26: Ireland, 0.2 %
How to read: bars start at zero. Every country with a value is shown, ranked from highest to lowest.Denmark is not shown (no data).Source: Eurostat, Individuals - internet use (isoc_ci_ifp_iu).Chart: Civitascope (civitascope.eu) · CC BY 4.0 · Download image · Download data ·

Over time

From 2019 to 2025, the EU figure fell from 10.4% to 4.4%.

Share of people aged 16 to 74 who have never used the internet in the EU, %

2019–2025 · people aged 16 to 74
EU, by year: 2019 10.4%, 2020 8.8%, 2021 7.7%, 2022 7.0%, 2023 6.0%, 2024 4.9%, 2025 4.4%.
Eurostat marks a break in the EU series in 2021. Values before and after a break are not fully comparable.How to read: one value a year, from 2019 to 2025. The axis does not start at zero, so that the change shows.Source: Eurostat, Individuals - internet use (isoc_ci_ifp_iu).Chart: Civitascope (civitascope.eu) · CC BY 4.0 · Download image · Download data ·

Between 2019 and 2025, the share fell in 26 countries.

Share of people aged 16 to 74 who have never used the internet, %

2019 and 2025 · ranked by 2025 · people aged 16 to 74
201920252025 − 2019Difference
0510152025pp
Rank 1: Croatia, 2025: 10.3 %, 2019: 18.3 %, 2025 − 2019: −8.0 pp
Rank 2: Portugal, 2025: 9.6 %, 2019: 22.0 %, 2025 − 2019: −12.4 pp
Rank 3: Greece, 2025: 9.1 %, 2019: 22.1 %, 2025 − 2019: −13.0 pp
Rank 4: Lithuania, 2025: 8.9 %, 2019: 15.1 %, 2025 − 2019: −6.2 pp
Rank 5: Poland, 2025: 8.1 %, 2019: 15.5 %, 2025 − 2019: −7.4 pp
Rank 6: Bulgaria, 2025: 7.0 %, 2019: 24.5 %, 2025 − 2019: −17.5 pp
Rank 7: Italy, 2025: 6.3 %, 2019: 16.8 %, 2025 − 2019: −10.5 pp
Rank 8: Slovenia, 2025: 6.3 %, 2019: 13.0 %, 2025 − 2019: −6.7 pp
Rank 9: Cyprus, 2025: 6.1 %, 2019: 13.4 %, 2025 − 2019: −7.3 pp
Rank 10: Romania, 2025: 4.9 %, 2019: 17.7 %, 2025 − 2019: −12.8 pp
Rank 11: Hungary, 2025: 4.5 %, 2019: 14.2 %, 2025 − 2019: −9.7 pp
Rank 12: Slovakia, 2025: 4.3 %, 2019: 11.7 %, 2025 − 2019: −7.4 pp
Rank 13: Latvia, 2025: 4.3 %, 2019: 11.6 %, 2025 − 2019: −7.3 pp
Rank 14: Estonia, 2025: 3.6 %, 2019: 7.2 %, 2025 − 2019: −3.6 pp
Rank 15: Austria, 2025: 3.5 %, 2019: 9.9 %, 2025 − 2019: −6.4 pp
Rank 16: Czechia, 2025: 3.5 %, 2019: 9.3 %, 2025 − 2019: −5.8 pp
Rank 17: Germany, 2025: 3.4 %, 2019: 4.7 %, 2025 − 2019: −1.3 pp
Rank 18: Malta, 2025: 3.4 %, 2019: 12.9 %, 2025 − 2019: −9.5 pp
Rank 19: France, 2025: 3.3 %, 2019: 6.7 %, 2025 − 2019: −3.4 pp
Rank 20: Spain, 2025: 2.8 %, 2019: 8.4 %, 2025 − 2019: −5.6 pp
Rank 21: Belgium, 2025: 2.6 %, 2019: 6.9 %, 2025 − 2019: −4.3 pp
Rank 22: Finland, 2025: 1.2 %, 2019: 3.2 %, 2025 − 2019: −2.0 pp
Rank 23: Luxembourg, 2025: 0.9 %, 2019: 2.9 %, 2025 − 2019: −2.0 pp
Rank 24: Sweden, 2025: 0.3 %, 2019: 1.8 %, 2025 − 2019: −1.5 pp
Rank 25: Netherlands, 2025: 0.2 %, 2019: 2.4 %, 2025 − 2019: −2.2 pp
Rank 26: Ireland, 2025: 0.2 %, 2019: 8.7 %, 2025 − 2019: −8.5 pp
Eurostat marks a break in the series between 2019 and 2025 for Germany and Ireland. Their two values are not fully comparable.How to read: each arrow goes from 2019 (outlined dot) to 2025 (filled dot). A leftward arrow means the share fell. Each value is beside its dot. The column on the right is their difference, 2025 − 2019. Countries are ranked by 2025.Denmark is not shown (no data for both).Source: Eurostat, Individuals - internet use (isoc_ci_ifp_iu).Chart: Civitascope (civitascope.eu) · CC BY 4.0 · Download image · Download data ·

Mostly older people

In 2025, 16.4% of people aged 65 to 74 in the EU had never used the internet, against 1.4% of people aged 25 to 54.

Share of people who have never used the internet, by age, %

2025
EU, 25 to 54: 1.4 %,55 to 64: 5.3 %,65 to 74: 16.4 %,
Rank 1: Greece, 25 to 54: 1.8 %,55 to 64: 8.0 %,65 to 74: 41.5 %,
Rank 2: Croatia, 25 to 54: 1.4 %,55 to 64: 12.8 %,65 to 74: 39.3 %,
Rank 3: Portugal, 25 to 54: 2.0 %,55 to 64: 12.5 %,65 to 74: 36.1 %,
Rank 4: Poland, 25 to 54: 1.9 %,55 to 64: 9.9 %,65 to 74: 32.5 %,
Rank 5: Lithuania, 25 to 54: 2.1 %,55 to 64: 15.2 %,65 to 74: 29.7 %,
Rank 6: Cyprus, 25 to 54: 1.0 %,55 to 64: 9.0 %,65 to 74: 28.4 %,
Rank 7: Bulgaria, 25 to 54: 2.0 %,55 to 64: 8.0 %,65 to 74: 24.1 %,
Rank 8: Slovenia, 25 to 54: 0.9 %,55 to 64: 11.4 %,65 to 74: 22.5 %,
Rank 9: Italy, 25 to 54: 2.9 %,55 to 64: 7.5 %,65 to 74: 19.9 %,
Rank 10: Malta, 25 to 54: 0.3 %,55 to 64: 6.1 %,65 to 74: 19.4 %,
Rank 11: Estonia, 25 to 54: 0.4 %,55 to 64: 3.6 %,65 to 74: 17.9 %,
Rank 12: Hungary, 25 to 54: 1.2 %,55 to 64: 6.1 %,65 to 74: 17.9 %,
Rank 13: Slovakia, 25 to 54: 1.1 %,55 to 64: 5.7 %,65 to 74: 17.7 %,
Rank 14: Czechia, 25 to 54: 0.7 %,55 to 64: 3.0 %,65 to 74: 16.4 %,
Rank 15: Latvia, 25 to 54: 0.9 %,55 to 64: 5.8 %,65 to 74: 16.0 %,
Rank 16: Romania, 25 to 54: 1.8 %,55 to 64: 7.1 %,65 to 74: 15.9 %,
Rank 17: Austria, 25 to 54: 0.6 %,55 to 64: 5.8 %,65 to 74: 14.6 %,
Rank 18: Spain, 25 to 54: 0.8 %,55 to 64: 2.9 %,65 to 74: 12.4 %,
Rank 19: France, 25 to 54: 1.0 %,55 to 64: 4.0 %,65 to 74: 12.3 %,
Rank 20: Belgium, 25 to 54: 0.6 %,55 to 64: 3.8 %,65 to 74: 10.0 %,
Rank 21: Germany, 25 to 54: 1.4 %,55 to 64: 4.0 %,65 to 74: 9.9 %,
Rank 22: Luxembourg, 25 to 54: 0.0 %,55 to 64: 0.7 %,65 to 74: 6.5 %,
Rank 23: Finland, 25 to 54: 0.1 %,55 to 64: 1.1 %,65 to 74: 6.1 %,
Rank 24: Ireland, 25 to 54: 0.0 %,55 to 64: 0.0 %,65 to 74: 1.8 %,
Rank 25: Sweden, 25 to 54: 0.0 %,55 to 64: 0.9 %,65 to 74: 1.3 %,
Rank 26: Netherlands, 25 to 54: 0.1 %,55 to 64: 0.1 %,65 to 74: 1.1 %,
How to read: one row per country, one dot per group on an axis from zero, and a line from the lowest to the highest. Each value is in the columns on the right. Countries are ranked by the “65 to 74” column.Denmark is not shown (no value (flag m)).Source: Eurostat, Individuals - internet use (isoc_ci_ifp_iu).Chart: Civitascope (civitascope.eu) · CC BY 4.0 · Download image · Download data ·

About the data

The share of people aged 16 to 74 who say they have never used the internet, anywhere and for any purpose.

Counted: people aged 16 to 74.

Left out:

  • people living in institutions such as hospitals or prisons

Eurostat: “This question covers any use of the internet - whether at home, at work or from anywhere else and whether for private or professional purposes.” (source)

The data come from a sample survey, the EU survey on the use of ICT in households and by individuals. The national statistical institutes run it every year. The figures are what people reported about themselves.

How to read these numbers

How it is measured

The figure is what people say about themselves. Any use of the internet counts, at home, at work or anywhere else, for private or professional purposes. A person who used it once, years ago, does not count as never having used it.

Denmark has no value for 2024 and 2025. In both years the country-level data show practically every Dane as having used the internet.

Ireland's and the Netherlands' figures jump from one year to the next, near zero in some years and several times higher in others. Eurostat gives no reason.

Breaks in the series

A break in the series (flag b) means that a value is not fully comparable with the years before it. This concerns Germany (2021), Ireland (2021) and the EU (2021).

Estimates

An estimated value (flag e) was estimated, not measured or counted in full. This concerns the EU (2020).

Sources and data

Eurostat, Individuals - internet use (isoc_ci_ifp_iu). Data updated 17 April 2026, retrieved 1 November 2026. Licence: CC BY 4.0.

Eurostat metadata · Eurostat methodology

The exact Eurostat API query

https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/isoc_ci_ifp_iu?format=JSON&lang=en&freq=A&geo=AT&geo=BE&geo=BG&geo=CY&geo=CZ&geo=DE&geo=DK&geo=EE&geo=EL&geo=ES&geo=EU27_2020&geo=FI&geo=FR&geo=HR&geo=HU&geo=IE&geo=IT&geo=LT&geo=LU&geo=LV&geo=MT&geo=NL&geo=PL&geo=PT&geo=RO&geo=SE&geo=SI&geo=SK&ind_type=IND_TOTAL&indic_is=I_IUX&unit=PC_IND

How every number in this story was computed

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